LATHAMS HOME LOYALTY CARD

As a family run business we highly value our loyal customers at Lathams. In return, we are offering you a Loyalty Reward Card, where you will earn 5 pence for every pound spent. Whenever you make a purchase at either of our stores, just ask one of our staff members if you can sign up for a card today. Your card will accumulate points every time you spend; which will be credited to your card for you to spend how you wish.

As an extra thank you, if you accrue £250 pounds on your card you will be rewarded even further, by this doubling to a £500 pound voucher which will be valid for four months.

Earn 5 pence for every £1 spent

A spend of £200 = £10 reward credited to your loyalty card
A spend of £5000 = £500 reward voucher valid for four months from issue

 

Answers for questions you may have.
        1. Can I earn points on all my purchases? A purchase of any amount can earn points in either of our stores. However, points cannot be earned on interior design consultancy fees, bespoke curtains and blinds, discounted items, sale goods or in conjunction with any other offers unless otherwise stated.

        2. Can I redeem my points at any time? You may use your points in either store whenever you wish. Points may not be used against Interior Design consultancy fees or bespoke curtains and blinds.

        3. What happens if I forget my Loyalty Card when I am shopping? Make a member of staff aware that you are a loyalty card holder and that you do not have the card with you. You will then have the chance to bring back the card and receipt within the next 28 days to collect your points.

        4. What happens if I lose my loyalty card? Lathams will not be held responsible for lost or stolen cards. If your card is lost and needs to be replaced all existing points will be lost. We strongly advise all customers to keep their cards safe and secure.

        5. How soon will my points be registered? Your reward points will register on your account the next day.

Points can only be earned and redeemed in either of our stores, not via our website or by telephone.

Points may not be redeemed for cash.

Lathams reserves the right to amend or withdraw loyalty points at any time.

Lathams reserves the right to change or cancel the terms of the scheme at any time.

The above terms and conditions do not affect any statutory rights that a loyalty card holder may have.

 

We look forward to your continued and valued custom.

Yours sincerely,

The Lathams Team