In order to adhere to Government COVID guidelines, we aim to make your visit as safe as possible. We will be limiting the number of customers in store so please be patient with our staff. We politely ask that all customers sanitise their hands, wear a face covering and socially distance.

E.g. All factories in Indonesia under government instruction, are currently working at a 50% capacity, and all others are affected in some way by staff having to isolate.

BREXIT – introduction of complicated import legislation has increased costs and delays.

SHIPPING – a shortage of containers has caused a back log and costs to rise incredibly in the last 12months, from £1,000 to £8,000 per container from Asia.

DELIVERY – The shortage of HGV drivers post Brexit has caused a backlog in goods being delivered from ports and around the country.

WOOD – a warm winter in Scandinavia has affected the supply of timber resulting in the tripling of prices.

CHEMICALS – severely cold weather in Texas has affected the production of chemicals, plastics and polymer, raw materials used in manufacturing.

FOAM – a severe foam shortage earlier this year (caused by a shortage of chemicals needed for manufacture) affecting sofa manufacture.

All of our suppliers have been affected by one or more of these issues and are doing their best in extreme circumstances to fulfil their orders. Many of their lead times and prices have had to be increased.

We are doing our best to work with unprecedented, fluctuating delivery times and prices, so that your customer journey is kept as smooth as possible.

We are not always given notice for delays, but do always strive to keep you as informed as we are.

We ask you for your patience whilst we are working with so many challenges that are out of our control.